HUMAN RESOURCES AND TALENT OPERATIONS MANAGER

Position Summary

The HR & Talent Operations Manager is responsible for the full execution of Human Resources across all three properties. This is a hands-on, operational leadership role. The primary responsibility is to protect the company through proactive compliance, disciplined recruiting, consistent documentation, and structured employee relations. This role requires a seasoned HR professional who has operated in fast-paced hospitality environments and understands both legal exposure and operational realities. This is not a corporate desk-based policy position. Compensation : $90,000.00 - $96,000.00 depending on experience

Schedule:

• Monday – Friday • 9:00am-5:30pm

Benefits Per Company Plan Details:

• Health, Dental & Vision • 401K Matching Plan • Life Insurance • Hospital Confinement Plan • Pet Insurance • 3 weeks of PTO • 2 Paid Holidays (Thanksgiving + Christmas) + 6 Floating Holidays *The terms and conditions associated with each Benefit are outlined in the Associate Handbook, additional documentation provided by Human Resources, or within the policies of the carriers providing the benefits*

Core Responsibilities

Recruiting & Talent Management

• Own recruiting for all non-executive roles across three properties • Build structured hiring systems and reduce time-to-fill • Recruit and vet management-level candidates • Develop succession bench for key operational roles

Employee Relations & Risk Management

• Lead investigations and corrective action processes • Distinguish between performance issues, policy violations, and interpersonal friction • Coach manager s to address issues directly and appropriately • Prevent unnecessary escalation of minor disputes • Ensure consistent application of policies

Compliance & Documentation

• Maintain compliant personnel files • Oversee wage-hour compliance in California • Manage workers’ compensation administration • Oversee leave administration (FMLA, CFRA, etc.) • Ensure termination documentation is defensible • Update handbook and HR policies as required

Systems & Structure

• Install standardized onboarding procedures • Implement performance documentation systems • Establish clear escalation thresholds • Deliver manager training on HR best practices

Scope Clarification

• Reports directly to the COO • Owns day-to-day HR across three properties • Does not require owner involvement in routine HR matters • Works in coordination with the Controller regarding payroll data accuracy Payroll processing and financial oversight remain under the Controller.

Required Experience

• 7–10+ years progressive HR leadership experience • Multi-location hospitality, hotel, or restaurant group experience strongly preferred • Demonstrated experience handling employee relations matters independently • Strong working knowledge of California labor law • Experience managing workers comp and leave administration • Proven recruiting success at both hourly and management levels • Experience operating in founder-led or entrepreneurial environments

What We Are Not Looking For

• Corporate HR desk-based administrators • Policy writers without operational experience • Culture-program designers without recruiting and compliance depth • Individuals uncomfortable making firm, fact-based decisions

Core Traits

• Operationally grounded • Calm under pressure • Structured thinker • Direct communicator • High documentation discipline • Understands that HR ’s role is to protect the company through lawful, fair, and consistent practices